Tokyo · Shinjuku-sanchome | For Groups and In-Room Living
& Here SHINJUKU
& Here SHINJUKU
Keep three or four people’s sleep, meals, and packing in one shared space
Photo source: Trip.com hotel gallery
I Would Choose by Bed Type and Living Facilities First, Not Just by How Many People It Sleeps
- About 3 minutes from Shinjuku-sanchome, about 12 minutes from the JR Shinjuku east exit; the convenience of the two stations has to be judged separately.
- Triple bunk room 27㎡, terrace triple 30㎡; four-person family rooms about 38 to 40㎡, each with different beds.
- A kitchen and an in-room washer-dryer are not in every room; the 11th-floor terrace and the shared laundry on the 1st floor can be used separately.
If this Tokyo trip is three or four friends, or a family wanting to stay in one room, I would put & Here SHINJUKU on the comparison list. It makes group needs fairly concrete: bunk beds, Japanese bedding, desks, and living facilities come in different combinations, and in the evening you can sit down and sort out tomorrow’s plans instead of doing everything on the bed.
But when choosing a room, I would not just look at the words “family room.” The basic triple room is not listed as having a kitchen, and the terrace triple has a kitchen but is not an in-room washer-dryer room type; four-person rooms split again into bunk beds, Western-style, and Japanese bedding. Only by looking at sleeping arrangements and laundry needs together can you pick the room that really fits your group.
It also suits people who treat Shinjuku-sanchome as their main station. Shopping at Isetan and on the east side of Shinjuku is on the way, but if you want to take JR out to the suburbs every day, allow extra walking. My recommendation fits a trip of several nights for a group that wants in-room living to be convenient, not just a search for the closest place to JR.
Transport and Location: Close to Shinjuku-sanchome, but Allow Extra Time for JR Shinjuku
The hotel address is 2-15-14-2 Shinjuku, Shinjuku-ku, Tokyo, on the east side of Shinjuku-sanchome. The green exterior wall and the & Here sign at the entrance are easy to recognize, and I would save the full address in navigation first; the brand also has hotels in Ueno and elsewhere, so adding SHINJUKU to a search is safer.
| Starting Point | Official Walking Reference | How I Would Plan It |
|---|---|---|
| Shinjuku-sanchome Station | About 3 minutes / 200 metres | Most useful when mainly using the subway |
| Shinjuku-gyoemmae Station | About 6 to 7 minutes / 400 metres | Choose by the actual exit and direction travelled |
| JR Shinjuku Station East Exit | About 12 minutes / 850 metres | Allow extra margin for luggage, rain, and finding your way inside the station |
| Busta Shinjuku | About 12 to 14 minutes | There is still a walk after the bus, so do not treat it as arriving right at the door |
The choice of exit depends on the route taken, and I would follow station signs to the most suitable ground-level direction. With large luggage or a stroller, ask station staff for the elevator exit first, then navigate to the hotel; the three minutes outside the station do not include the platform-to-ground journey, and the generally nearest exit cannot substitute for a complete step-free route.
Coming from the airport, compare the final leg after arriving in Shinjuku first. For a group each with luggage, arriving late at night, or in rain, taking a vehicle for the final leg is worth considering; if you have to take a suburban train from JR Shinjuku every day, put the return walk into the accommodation comparison too.
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Three- and Four-Person Rooms: Sort Out the Beds First, Then the Kitchen and Washing Machine
I would first ask the people travelling with me whether they can sleep on an upper bunk and whether they are willing to sleep on Japanese bedding, then decide the room type. The triple bunk room has two lower single beds and one upper bunk; it is not three flat beds. Four-person rooms may also use upper bunks, sofa beds, or Japanese bedding, so similar names can mean very different sleeping arrangements.
| Room Type | Official Area and Beds | Facilities and Choosing Points |
|---|---|---|
| Superior Triple Bunk | 27㎡; 110×200 cm single beds ×2, 100×200 cm upper bunk ×1 | Basic triple room, no kitchen listed; shower room |
| Superior Terrace Triple Bunk | 30㎡; same three-bed layout | Terrace and kitchen; shower room, no in-room washer-dryer listed |
| Deluxe Family 2 Bed & 2 Bunk | 38㎡; 110×200 cm single beds ×2, 100×200 cm upper bunks ×2 | Kitchen, washer-dryer, separate bath and toilet |
| Deluxe Family 4 Bunk | 40㎡; 100×200 cm sleeping places ×4 | Bunk-bed combination, kitchen and washer-dryer |
| Superior Family Japanese Modern | 38㎡; 110×200 cm single beds ×2, Japanese bedding ×2 | Kitchen; guests lay out the Japanese bedding themselves |
| Deluxe Family Western / Japanese Modern | 39㎡; Western-style includes a sofa bed, Japanese-style includes Japanese bedding | Kitchen and washer-dryer; confirm the actual bedding layout |
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
For four adults, I would draw out each person’s sleeping place directly, so no one only discovers on arrival that they have to climb to an upper bunk. For a family with children, consider age, getting up at night, and how the upper bunk is used first; people who cannot climb a ladder can compare Western-style or Japanese-style rooms. Japanese bedding takes up the evening activity area, and the space is different when it is put away in the daytime and laid out at night.
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com guest photos
Photo source: Trip.com guest photos
The official site also lists a 38㎡ accessible family room, plus a sauna room and a 70㎡ six-person themed suite. These are separate room types and facilities, and do not mean that ordinary guests can use an in-room sauna or a bar suite. If you need wheelchair access, a low bed, or a special bathroom, I would ask the hotel directly to confirm a suitable layout rather than judging by area alone.
A separate bathroom and toilet is practical when several people take turns getting ready; but the triple room has a shower room, so the family room’s bathtub layout cannot be applied to every room. The washbasin, washing machine, and storage in photos only represent the layout shown, so when choosing a room, still match it against your own room-type name.
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com guest photos
Breakfast: Plan Around In-Room Living and Your Outbound Route
I would not assume this is a hotel where you go downstairs for a buffet breakfast. The official site currently does not fully list a fixed breakfast restaurant, daily menu, and hours, so when booking, confirm whether your plan includes meals and how they are provided; the drinks area on the 11th floor does not equal a full breakfast every day either.
If you book a room type with a kitchen, I would buy simple bread, fruit, or other easy-to-prepare food the day before and eat at the whole family’s pace in the morning. The room has a refrigerator, microwave, and other facilities, suitable for simple supplies; but the basic triple room is not listed as having a kitchen, so not every room type can be thought of as a serviced apartment where you can cook.
If you do not want to prepare your own food, you can also find nearby breakfast places or convenience stores in the direction you travel that day. If you are heading out to the suburbs early, arrange breakfast first rather than expecting onigiri or event snacks to definitely be available on site in the morning. Occasional social events and snacks should not be treated as fixed complimentary services either.
The 11th-Floor Terrace and Living Facilities: A Place for a Group to Sit Down Together
The 11th floor is a shared space I would leave some time to use. The terrace has different seating areas where you can look at the Shinjuku view and discuss the next day’s plans; compared with only going into the room to sleep, having a place where a group can sit down makes the travel pace easier. How coffee, tea, and drinking water are used follows the on-site instructions, and alcohol and some snacks are paid options.
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
Photo source: Trip.com hotel gallery
The terrace has DJ equipment and irregular events. I would treat it as a social space and confirm event times first; if you want a quiet view, choose another time, and do not treat the atmosphere in photos as exactly the same every day. Returning to the room at night, keep the noise down too, especially when a whole group is staying together and can easily lose track of time chatting.
In-room washer-dryers are mainly in Deluxe family rooms and two Premier suite types; other room types can use the shared laundry on the 1st floor, officially listed as available 24 hours. If you want to pack fewer clothes for a long stay, first confirm whether yours is an in-room machine or a shared machine; the former is convenient for washing in batches, while the latter also requires time for queuing and drying.
Amenities are self-service: take the quantity you need from the amenities area on the 11th floor. With children, ask in advance about bed guards, baby beds, and children’s chairs, as quantities are limited, and do not treat them as guaranteed on arrival. Ordinary luggage can be stored before check-in and after check-out, but valuables, fragile items, and food are not suitable for storage; for sending luggage, confirm the name and delivery date with the hotel first.
Photo source: Trip.com hotel gallery
Nearby Plans: Split Shopping and Shinjuku Gyoen into Two Parts, and Leave Time to Get Back to the Hotel at Night
I would put Shinjuku-sanchome, Isetan, and east Shinjuku shopping in the same stretch, return to the hotel to sort things out after buying, then go out for dinner. You do not have to carry all your shopping all day, and staying in one room as a group also makes it easier to meet up. There are convenience stores and restaurants nearby, so even returning later, you can still pick up basic daily necessities first.
If you want a walk, leave daytime separately for Shinjuku Gyoen and check that day’s opening information and the actual entrance first; being shown as near the park on a map does not mean you can enter from any wall. In the evening, if you want to go to Golden Gai or the Kabukicho area, arrange it by your companions’ preferences, then return along a familiar road; Shinjuku-nichome itself also has night-time activity, so if you are sensitive to noise, ask about room direction first.
I would plan a leisurely evening with no rush to sights: after shopping, return to the room to sort things out and do laundry, then sit on the terrace for a while. The more valuable way to use this hotel is to let the stay itself become part of the trip, not just walking back from JR station every day to turn off the lights and sleep.
Short and Long Stays: Lots of Facilities Are a Plus, but Cleaning Follows the Long-Stay Rules
For a one- or two-night trip for three or four people, I would first weigh whether you really need a living room, dining table, and living facilities. If you arrive very late and leave early the next morning, these facilities may not get a chance to be used; if you stay three nights or more and need laundry, sorting shopping, or eating breakfast slowly with children, the room-type differences become more meaningful.
The standard plan states towels changed and rubbish removed daily, with bed linen changed, beds made, and vacuuming on day 4 of the stay, then every 3 days after that; extra cleaning requires asking about paid arrangements. This is not a full daily clean, so I would confirm rubbish, amenity replenishment, and cleaning days at check-in, to avoid reaching the third night thinking a service was missed.
Original guest feedback mostly mentions clean rooms, space for group activities, and staff service, while some people felt it was far from JR Shinjuku, or had experienced long-stay amenities not being replenished. To me, these are not contradictory: people mainly using Shinjuku-sanchome may find it convenient, while people taking JR every day will feel that stretch of road. If amenities are short, ask the front desk early rather than waiting until late at night to discover it.
General check-in is 15:00 to 22:00, check-out is 11:00, subject to the plan. If arriving after 22:00, notify in advance; the night entrance may be locked, so follow the instructions and use the intercom. If a group arrives in separate batches, also tell them the booking name first so luggage and check-in go more smoothly.
Pros and Cons Table: Many Multi-Person Room Choices, but Check Facilities and Bed Types One by One
| Aspect | Pros | Trade-offs to Accept |
|---|---|---|
| Transport | About 3 minutes from Shinjuku-sanchome, convenient for east-side shopping | About 12 minutes from the JR Shinjuku east exit; allow extra time with luggage |
| Room Type | 27 to 40㎡ rooms for three or four people, able to stay in one space | Some sleeping places are upper bunks, sofa beds, or Japanese bedding |
| Living Facilities | Some room types have a kitchen and an in-room washer-dryer | The basic triple room has no kitchen listed, and a washer-dryer is not in every room |
| Shared Space | The 11th-floor terrace is a place to rest, enjoy the view, and socialize | It may be livelier during events and DJ times |
| Long Stay | Daily towel change and rubbish removal, practical laundry options | Full cleaning follows the schedule, extra services need confirmation |
| Meals | Facilities allow simple preparation, and food can also be found nearby | A fixed full breakfast is unconfirmed; check the plan before booking |
Who Would I Recommend It To?
I would recommend it to three or four people travelling together who want to stay in one room and who will use the desk, laundry, and kitchen facilities. First confirm that each person’s sleeping place is acceptable, then work backwards from whether you need a kitchen, washer-dryer, and bathtub to the room type; that is more accurate than directly picking a “family room.”
If you are only staying one night, carrying a lot of luggage, and departing from JR every day, or if every person needs their own flat, separate bed, I would compare other accommodation together. The appeal of & Here SHINJUKU lies in its arrangements for living together as a group; only by choosing the right layout and leaving time to use it will its advantages be easy to feel.
Fact-check date: 2026-10-25