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Palace Hotel Tokyo: Choosing a Balcony Room, Club Benefits and Breakfast

Palace Hotel Tokyo

Palace Hotel Tokyo makes sense for travelers who want time around the Imperial Palace and Marunouchi as well as time to unwind at the hotel. I would decide first whether the balcony and its view matter, then compare the actual breakfast and club privileges included with each room. A Deluxe room does not automatically come with a balcony, and a club-category room serves a different purpose.

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The exterior of the Palace Hotel Tokyo and the trees along the moat at dusk.
The exterior of the Palace Hotel Tokyo with its view of the moat trees at dusk. (Photos from Trip.com; no specific room type specified.)
Photo source:Trip.com Accommodation Gallery。

It’s worth spending more time on it, but also be aware of the limitations.

  • Advantages: It has direct access to the Otemachi Underground Passage, and there is also an official walking route at the Marunouchi North Exit of Tokyo Station.
  • Advantages: The basic Deluxe room is already 45 square meters, which provides more room for activities and luggage arrangements, but the choice of bed and floor plan still needs to be considered.
  • Disadvantages: The balcony is a feature specific to this room type, and positive reviews of the balcony by guests cannot be applied to all Deluxe rooms.
  • Disadvantages: Breakfast venues and club benefits have different rules, and it’s easy to miss service differences if you only look at the platform’s “breakfast included/not included” option.

Eight to ten minutes from Tokyo Station, Otemachi C13b direct access.

Official location pageIt’s about an 8-10 minute walk from the Marunouchi North Exit of Tokyo Station, and the Otemachi C13b station is directly accessible via an underground passage. If I arrive with luggage by Shinkansen, I’ll first decide whether to walk to the Marunouchi North Exit on the surface, or plan an underground transfer depending on the weather and my platform. I don’t assume that the distance from any Tokyo Station exit is an eight-minute walk from any platform.

The elevator layout still needs further investigation.Tokyo Metro Otemachi Equipment PageThe station is very large, with multiple elevators on each line. The fact that C13b is a direct connection does not prove that there are no stairs from each platform to the hotel. The connection and time measurement of elevators from each platform to C13b were not completed during this survey; therefore, the complete elevator exit route list needs to be supplemented. Passengers with strollers or wheelchairs should inform the hotel of their preferred route to obtain the designated directions.

Taking a stroll around the Imperial Palace area is a definite locational advantage, allowing for extended shopping and dining plans within Marunouchi. However, if your main activities are in Shinjuku and Shibuya each day, you should still consider the departure and return routes. Opening hours and accessible areas within the Imperial Palace grounds are subject to official announcements; staying nearby does not guarantee access at all times.

Surrounding area and transportation real shots

Water birds and green spaces along the moat of the Imperial Palace
Waterfowl and green spaces along the Imperial Palace moat. Photo taken by a Trip.com traveler; Room type reviewed: Club Deluxe Twin Room; Review posted: 2026-03-01 (not the date of the photo).
Photo source:Original review from Trip.com。

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Balcony and Club: Two Different Issues to Choose From

Official website typeareadifference
Deluxe45 square metersBasic room types cannot be pre-designed with balconies.
Deluxe with Balcony45 square metersThe room name clearly lists the balcony.
Grand Deluxe55 square metersArea increase
Club Deluxe／Club Deluxe with Balcony45 square metersClubs and balconies are still divided into two categories.

Official room type pageVarious types can be compared, but the English and Chinese aliases for bed width and platform are not fully matched this time. If I want to stay on a balcony to enjoy the surrounding greenery, I would directly choose the Balcony type; if I care more about the interior space, I would compare the 55 square meter type. Not all orientations have the same view, and it cannot be inferred from the AI ​​summary that every room has a view of Tokyo Tower.

The trip includes an indoor pool, gym, and spa, but current details such as the age limit for family use and pool hours have not yet been fully updated. For large luggage, it’s necessary to confirm the bed configuration and extra bed arrangements; also, 45 square meters does not guarantee comfort for all groups.

The new information shows that the positive review of the balcony greenery on September 24th was specifically from a Deluxe Twin Room with a balcony; while the review of the lounge dining benefits on July 22nd indicated that the guest who was unsure about their lounge access stayed in a Club Deluxe King Room with a balcony. If I simply want to sit and relax on the balcony, I will first confirm the Balcony name, rather than using the club name as a substitute; only if I plan to use the lounge will I check the breakfast details, time slots, and eligibility of my companions.

The photos of guests in rooms with balconies clearly showed two chairs and a small round table, which helped me understand why it was worth spending time in the room. There were also photos of deluxe king rooms without balconies, so I would still confirm the Balcony room by name. When comparing clubs, focus on the dining benefits you’ll use; don’t use the balcony view as a reason to upgrade to the lounge.

Photos of guest rooms and bathrooms

The single room features a bed, a desk, and a chair by the window.
The single room features a bed, desk, and window chair. (Photos from Trip.com; no specific room type was specified.)
Photo source:Trip.com Accommodation Gallery。
Bathroom with nighttime city views from the bathtub
The bathroom features a view of the city at night from the bathtub. (Photos from Trip.com; no specific room type was specified.)
Photo source:Trip.com Accommodation Gallery。
Bedside configuration with guest room window and balcony entrance
Bedside seating arrangement with views from the guest room window and balcony entrance. Trip.com accommodation photos; no specific room type specified.
Photo source:Trip.com Accommodation Gallery。
The bathroom area and mirror in the Club's Deluxe Twin Room
The washroom area and mirror in the Club Deluxe Twin Room. Photo taken by a Trip.com traveler; Room type: Club Deluxe Twin; Review posted: 2026-07-12 (not the date of the photo).
Photo source:Original review from Trip.com。
The image of the bed and the view window in the Garden Suite source image from the official website.
The image of the bed and view window in the Garden Suite photo from the hotel’s official website. Source: Hotel website; Room type/use: Garden Suite (source indicated).
Photo source:Hotel official website。
The official website showcases the balcony tables and chairs and the greenery facing the Imperial Palace.
The official website shows the balcony tables and chairs and the greenery facing the Imperial Palace. Source: Hotel official website; Room type/use: Specific room type to be confirmed.
Photo source:Hotel official website。
Deluxe Twin Room with Glass-Separated Bathroom with Balcony
A glass-enclosed bathroom in a Deluxe Twin Room with a balcony. Photo taken by a Trip.com traveler; Room type reviewed: Deluxe Twin Room (with balcony); Review posted: 2026-09-24 (not the date of the photo).
Photo source:Original review from Trip.com。

Actual photos of the guest room

The deluxe twin room with a balcony features two beds and a table and chairs by the window.
Two beds and a table and chairs by the window in the Deluxe Twin Room with Balcony. Photos taken by a Trip.com traveler; Room type: Deluxe Twin Room (with Balcony); Review posted: 2026-09-24 (not the date of the photos).
Photo source:Original review from Trip.com。
Deluxe Twin Room with Balcony (original review included view of the Imperial Palace)
The original review of the Deluxe Twin Room with Balcony shows the view towards the Imperial Palace. Photos taken by a Trip.com traveler; Room type: Deluxe Twin Room (with Balcony); Review posted: 2026-09-24 (not the date of the photos).
Photo source:Original review from Trip.com。
The round table and chairs on the balcony of the deluxe twin room with a balcony
A round table and chairs on the balcony of the Deluxe Twin Room with Balcony. Photo taken by a Trip.com traveler; Room type: Deluxe Twin Room (with Balcony); Review posted: 2026-09-24 (not the date of the photo).
Photo source:Original review from Trip.com。
TV cabinet and beverage cabinet in the deluxe twin room with balcony
The TV cabinet and beverage cabinet in the Deluxe Twin Room with Balcony. Photo taken by a Trip.com traveler; Room type: Deluxe Twin Room (with Balcony); Review posted: 2026-09-24 (not the date of the photo).
Photo source:Original review from Trip.com。
The Club's Deluxe Twin Room features twin beds.
The Club Deluxe Twin Room features twin beds. Photos taken by a Trip.com traveler; Room type reviewed: Club Deluxe Twin Room; Review posted: 2026-07-12 (not the date of the photos).
Photo source:Original review from Trip.com。
The view of the Imperial Palace from the night in the Deluxe King Room with Balcony
Nighttime view of the Imperial Palace from the Club Deluxe King Room with Balcony. Trip.com traveler’s review; Room type: Club Deluxe King Room (with Balcony); Review posted: 2026-07-22 (not the date of the photo).
Photo source:Original review from Trip.com。
Morning green space view from the Club Deluxe King Room with Balcony
A morning view of the green lawn from the Club Deluxe King Room with Balcony. Photo taken by a Trip.com traveler; Room type reviewed: Club Deluxe King Room (with Balcony); Review posted: 2026-07-22 (not the date of the photo).
Photo source:Original review from Trip.com。
Deluxe King Room Reviews Included Amenities
The toiletries included in the review of the Deluxe King Room. Photos taken by a Trip.com traveler; Room type reviewed: Deluxe King Room; Review posted: 2026-06-14 (not the date of the photos).
Photo source:Original review from Trip.com。
The original review of the Club's Deluxe Twin Room included a view of the Imperial Palace.
The view of the Imperial Palace from the original review of the Club Deluxe Twin Room. Photo taken by a Trip.com traveler; Room type reviewed: Club Deluxe Twin Room; Review posted: 2026-03-01 (not the date of the photo).
Photo source:Original review from Trip.com。
Evening street view from the Club Deluxe King Room with Balcony
Evening street view from the Club Deluxe King Room with Balcony. Trip.com traveler’s review; Room type: Club Deluxe King Room (with Balcony); Review posted: 2026-07-22 (not the date of the photo).
Photo source:Original review from Trip.com。
The balcony of the Club Deluxe King Room with Balcony features two chairs and a round table.
The balcony of the Club Deluxe King Room with Balcony features two chairs and a round table. Photo taken by a Trip.com traveler; Room type reviewed: Club Deluxe King Room (with Balcony); Review posted: 2026-07-22 (not the date of the photo).
Photo source:Original review from Trip.com。
The bed and bathroom entrance of the Club Deluxe King Room with Balcony
The bed and bathroom entrance of the Club Deluxe King Room with Balcony. Trip.com traveler’s review; Room type: Club Deluxe King Room (with Balcony); Review posted: 2026-07-22 (not the date of the photo).
Photo source:Original review from Trip.com。
The original review of the Deluxe King Room with Balcony included views of the road and the Royal Palace green space.
The original review of the Deluxe King Room with Balcony included views of the road and the Imperial Palace green space. Photos taken by a Trip.com traveler; Room type reviewed: Deluxe King Room (with Balcony); Review posted: 2026-07-19 (not the date of the photos).
Photo source:Original review from Trip.com。
The original review of the Deluxe King Room with Balcony included a nighttime road view.
The original review of the Deluxe King Room with Balcony included a photo of the nighttime road view. Photo taken by a Trip.com traveler; Room type reviewed: Deluxe King Room (with Balcony); Review posted: 2026-07-19 (not the date of the photo).
Photo source:Original review from Trip.com。
The original review of the Deluxe King Room with Balcony included a daytime view of the Imperial Palace.
The original review included a view of the Imperial Palace during the day from the Deluxe King Room with Balcony. Photos taken by a Trip.com traveler; Room type: Deluxe King Room (with Balcony); Review posted: 2026-10-11 (not the date of the photos).
Photo source:Original review from Trip.com。
The beverage cabinet and table in the deluxe twin room with balcony
The beverage cabinet and table in the Deluxe Twin Room with Balcony. Photo taken by a Trip.com traveler; Room type reviewed: Deluxe Twin Room (with Balcony); Review posted: 2026-08-09 (not the date of the photo).
Photo source:Original review from Trip.com。
Deluxe King Room: Bed, bench, and side aisle
Deluxe King Room: Bed, bench, and side aisle. Photos taken by a Trip.com traveler; Room type: Deluxe King Room; Review posted: 2026-06-14 (not the date of the photos).
Photo source:Original review from Trip.com。

Three Breakfast Options: Remember the 15% Service Charge

Official breakfast pageThe Grand Kitchen buffet and Japanese breakfast were listed at ¥7,500 each including consumption tax, with an additional 15% service charge, on 23 October 2026. Service was listed from 6:30 to 10:30 a.m., starting at 6:00 a.m. on weekends and public holidays. The ¥8,625 adult price shown on Trip.com matches ¥7,500 plus 15%, so the apparent discrepancy comes from the pricing convention.

The official website lists in-room breakfast from 6:00 AM to 11:00 AM, requiring reservations before midnight the previous night; and breakfast at the 19th-floor Club Lounge from 7:00 AM to 10:30 AM, limited to suite and club guests. A guest on July 22nd mentioned that the platform’s “breakfast not included” label prevented them from noticing the lounge’s dining options, reminding them to review the full benefits, as breakfast is not guaranteed for all room types. A positive breakfast review was received on October 11th, but the original sample size was insufficient to provide a detailed evaluation of each venue’s taste; the platform’s AI-generated “abundance” should not be taken as actual culinary evidence.

If I leave early, I’ll first ask if breakfast in the room is available; if I’m staying for an extended period, I’ll see if I’ll be eating a large breakfast every day. Dining out in Marunouchi is an alternative option, but I’ll need to check with each establishment about their morning opening hours.

Photos of breakfast and dining space

Grand Kitchen's official website showcases bread, eggs, and drinks for its Western-style breakfast.
The Grand Kitchen Western breakfast menu on the hotel’s official website showcases bread, eggs, and drinks. Source: Hotel website; photos are for illustrative purposes only, and current food and beverage availability is subject to confirmation by the hotel.
Photo source:Hotel official website。
The official website showcases a Japanese breakfast featuring white rice, soup, fish, and side dishes.
The Japanese breakfast menu shown on the official website features white rice, soup, fish, and side dishes. Source: Hotel website; photos are for illustrative purposes only, and current dining options are subject to confirmation by the hotel.
Photo source:Hotel official website。

There are still different expectations behind the high scores.

This review includes 10 original reviews published between March and October 2026; not all 333 reviews were marked as read. On July 12th, a guest felt the club room experience was below expectations, also expressing dissatisfaction with the price and availability at the time. This review only retains the “compare first” reminder and does not retain the transaction terms. The restaurant reservation difficulty on July 19th was also a single experience; if you want to dine there specifically, inquire in advance, and don’t assume that being a guest guarantees a reservation.

The platform claims to have no negative reviews, yet the AI ​​lists breakfast and concierge suggestions, indicating a discrepancy between their perspectives. This article does not directly interpret the AI ​​suggestions as original negative reviews with dates. For short stays, I prioritize views and breakfast arrangements; for extended stays, I place more emphasis on the actual use of club, cleaning, and laundry services. This approach resonates with those willing to slow down and enjoy the location; however, if you’re simply staying late to sleep, you should first consider how much of these facilities and views you will actually utilize.

Exterior, public spaces and facilities

Hotel exterior and public spaces

The sofas, tables, chairs and bookshelves in the lobby lounge area
The lobby lounge area features sofas, tables, chairs, and bookshelves. (Photos from Trip.com; no specific room type was specified.)
Photo source:Trip.com Accommodation Gallery。
Hotel reception counter and stone wall
Hotel reception counter and stone walls. Trip.com accommodation photos; no specific room type specified.
Photo source:Trip.com Accommodation Gallery。
Palace Hotel Tokyo Day Room and the water in front
The Palace Hotel Tokyo’s daytime accommodations and the water in front. (Photos from Trip.com; no specific room type specified.)
Photo source:Trip.com Accommodation Gallery。
Hotel exterior at night, photographed by a tourist
A guest’s photo of the hotel’s exterior at night. Trip.com guest review; Room type: Deluxe King Room (with balcony); Review posted: 2026-07-19 (not the date of the photo).
Photo source:Original review from Trip.com。
Hotel exterior photographed by a tourist from the Hao River.
A guest’s photo of the hotel exterior taken from the Hao River. Trip.com guest review; Room type: Deluxe King Room; Review posted: 2026-06-14 (not the date of the photo).
Photo source:Original review from Trip.com。

Photos of the facilities inside the museum

The arched worship space and benches inside the museum
The arched worship space and benches inside the building. (Image from Trip.com accommodation; no specific room type specified.)
Photo source:Trip.com Accommodation Gallery。
The large banquet space and windows inside the venue
The hotel features a large banquet hall and windows. (Image from Trip.com accommodation catalog; no specific room type was specified.)
Photo source:Trip.com Accommodation Gallery。
Public corridors and chandeliers inside the museum
Public corridors and chandeliers within the hotel. (Photos from Trip.com accommodation; no specific room type specified.)
Photo source:Trip.com Accommodation Gallery。
Outdoor seating and sunshades along the moat
Outdoor seating and parasols by the moat. Photo taken by a Trip.com traveler; Room type reviewed: Deluxe King Room; Review posted: 2026-10-21 (not the date of the photo).
Photo source:Original review from Trip.com。
The garden trees and glass windows inside the building
The hotel’s gardens, trees, and glass windows. Photos taken by a Trip.com traveler; Room type reviewed: Club Deluxe Twin Room; Review posted: 2026-03-01 (not the date of the photos).
Photo source:Original review from Trip.com。
Photo taken by a visitor of the restaurant seating area inside the venue.
A guest’s photo of the hotel’s dining area. Trip.com guest review; Room type: Deluxe King Room (with balcony); Review posted: 2026-10-11 (not the date of the photo).
Photo source:Original review from Trip.com。

Data verification time: 2026-10-24